SilverDreaming Terms and conditions
We will refund any purchase paid in full (excluding lay buys and gold jewellery) that does not meet your expectations.
No refunds or exchanges are available for any gold jewellery, as the cost of gold is so high. Please ensure your size is correct. If in doubt, utilise the Ring Sizing Kit. For a fee of $50.00, including a return self-addressed satchel (plus $15.00 postage), I can send you wax rings in various sizes in either small, medium or large categories for you to try on. Once the wax samples are returned with your choice of size, the $50.00 fee is deducted from your ring purchase.
Note that 5% of the PROFIT of gold jewellery is donated to Bush Heritage.
RETURNED Purchases- If you pay via ANZ merchant or direct deposit into Silver Dreaming, your full payment will be 100% refunded.
Unfortunately, PayPal has now changed its policy & does NOT refund its merchant fees.
The following strict conditions apply, and your purchase automatically agrees to the following terms.
A – Please return your package with tracking after notifying us of your receipt and intent to return it.
B- Return notification options are SMS 0419 272 865 or by Email to vickie@silverdreaming.com.au
C- Returns must be posted back to us within five business days. We must receive the item in the same condition; otherwise, we will not issue a refund.
D-Less any fees incurred, such as postage.
E- Once your purchase is received and you intend to return it, we must receive notification via Email or text before FIVE days of delivery; if not, the sale is final.
SilverDreaming Gift Wrapping- Silver boxes with ribbon.
SilverDreaming Gift Vouchers – ask
SHIPPING
Within Australia, postage is $15.00
International
The USA $45.00 express
Europe $55.00 express
Japan $60.00 express
New Zealand $25.00
LEAVING THE COUNTRY?
Present your receipt at the point of departure, and Australian Customs will refund the 10% Goods and Services Tax (GST) when you leave Australia.
